The communication platform for online businesses.

Screenshot of live chat software

What is Crowdstream?

Crowdstream is live chat software and real-time analytics for websites.

Simple integration with your website. Get up and running in no time

Add the Crowdstream chat widget to start collecting events from your website or app. Start talking to customers in minutes.

Learn about our integration

Talk to your users and website visitors With Live Chat from Crowdstream

Aquire and engage visitors and build better relationships by talking to your customers over live chat. Crowdstream is never offline even when you are so you will never miss another message again. You can collaborate with your entire team from a single inbox.

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Know your customers. Rich profiles with every customer interaction

PERSONALISE EVERY EMAIL

ONBOARD & RETAIN

SUPPORT

FILTER AND AUTOMATE

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Grow loyalty and retention

Send targeted email that will grow customer relationships and improve retention

Engage people when they sign up or prompt existing customers to come back. Whether to notify a user to an alert on their account or help a customer through a checkout.

Between 50% and 75% of carts are abandoned before the final sale. A simple follow-up email is sometimes all it takes to recover sales and up to 30% of potential buyers can be tempted back.

Keep customers coming back

Email your customers based on their actions or shopping behaviour

REAL-TIME AUTOMATION

Easily create groups of customers by segment and trigger any action when a customer enters or exits a segment.

RECOVER ABANDONED SHOPPING CARTS

Our simple tools makes it easier than ever to find customers who created a cart but didn't checkout afterwards.

USE ALL OF YOUR HISTORICAL DATA

Filter for existing purchases and message them for refills or consumables on a timely basis.

Plus, all of these features

Crowdstream is a messaging platform for websites.

Customer Profiles

User-level data and interactions are brought together into a single view with products, purchases and events.

Reporting

Segment, search and analyse events. Where did a customer come from, what did they purchase and how often do they come back?

Activity

See every login, click, sale and page view per customer. Find out more about who your best customers are.

Segment

Slice up your customers by an event performed or not performed or include optional actions to discover where your sales may be missed.

Traffic Source

Events, customers, sales and products by Organic Search, Pay-per-click, Social, and referring domain.

Explore

Filter and search customers centrally by any and all properties available to you, even from outside sources.

Sign up now. It only takes a tick!
14-day free trial. No credit card required.