Crowdstream is a messaging and live chat app for websites. You can connect in real time with visitors that come to your site. Use Crowdstream to deliver customer service and build meaningful relationships over live chat. Consider our messaging app as a platform to engage visitors by conversing with them. Your business will be able to instantly reply to a query by a potential customer. Crowdstream eliminates all wait times for replies. That means the traffic your site attracts will have more reasons to stay and convert to paying customers.
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Crowdstream is a simple and personal live chat app. It provides an easy avenue for your business to capture new leads from anonymous visitors to your website. This chat app will allow you to open a two-way communication window between your company and the customer on an otherwise faceless website. Generating leads is always about communicating directly with your customer. You can benefit from increased customer confidence, satisfaction levels, and conversion rates with our chat software.
Even if a chat session doesn’t end in a sale, you can still get the contact information of that visitor to add them to your email list. You can then send them personalised email messages as well. You can integrate live or archived chat sessions with your marketing campaign to double your existing lead generation capacity. The opportunities are seemingly endless when it comes to capturing leads with live chat.
Our app offers you the ability to build customer profiles. The platform will collect data from users and their interactions with your website. Then, this data is available for your viewing from a single window, along with other useful features like purchases, products, and events. You can then search through this data, segment it, and analyse to discern important marketing information. When you use our platform, you will know where a customer came from, what they purchased, and how often that customer keeps returning. You can even view sales, page views, clicks, and login rate per customer.
The potential visitors and customers that you add through Crowdstream are not anonymous. Each profile will accompany a name, photo, location, social data, and contact information. You can use this invaluable data later to close deals quickly and save time.
You can use the information you gather to find out which visitors are most likely to convert into customers. This will help you to perfect your marketing strategy. Our platform allows you to find out which pay-per-click ad, third-party domain, or organic search keyword directed visitors to your website. You can use this aggregate information to isolate the most lucrative advertising channels.
When you are online, you can send messages to your customers, seamlessly integrating real-time data with your analytical programs. When you are active on your website, you can keep prospective customers active on your site informed of updates and announcements in a matter of seconds. This will help you generate leads and engage customers in a truly innovative and unique manner.
Once a chat session has ended, you can still create smart segments of your visitor base. Segmentation allows your website to initiate messages when a customer takes a certain action. You will have the ability to send a marketing message to all customers in a specific segment at once. Simply put, with Crowdstream, you will have opportunities to interact with your customers unlike ever before.
Crowdstream is not just another live chat app. We have designed our software and business model to be something more. We are often asked what makes our software different from everything else available on the market. Our answer is easy: