Connect with Visitors on your Website.

Generate Leads. Get More Customers.

Crowdstream is a messaging and live chat app for websites. You can connect in real time with visitors that come to your site. Use Crowdstream to deliver customer service and build meaningful relationships over live chat. Consider our messaging app as a platform to engage visitors by conversing with them. Your business will be able to instantly reply to a query by a potential customer. Crowdstream eliminates all wait times for replies. That means the traffic your site attracts will have more reasons to stay and convert to paying customers.

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Modern Way to Generate Leads

Crowdstream is a simple and personal live chat app. It provides an easy avenue for your business to capture new leads from anonymous visitors to your website. This chat app will allow you to open a two-way communication window between your company and the customer on an otherwise faceless website. Generating leads is always about communicating directly with your customer. You can benefit from increased customer confidence, satisfaction levels, and conversion rates with our chat software.

Create Contact Databases

Even if a chat session doesn’t end in a sale, you can still get the contact information of that visitor to add them to your email list. You can then send them personalised email messages as well. You can integrate live or archived chat sessions with your marketing campaign to double your existing lead generation capacity. The opportunities are seemingly endless when it comes to capturing leads with live chat.

Build Customer Profiles

Our app offers you the ability to build customer profiles. The platform will collect data from users and their interactions with your website. Then, this data is available for your viewing from a single window, along with other useful features like purchases, products, and events. You can then search through this data, segment it, and analyse to discern important marketing information. When you use our platform, you will know where a customer came from, what they purchased, and how often that customer keeps returning. You can even view sales, page views, clicks, and login rate per customer.

Lead Enrichment

The potential visitors and customers that you add through Crowdstream are not anonymous. Each profile will accompany a name, photo, location, social data, and contact information. You can use this invaluable data later to close deals quickly and save time.

Collect Valuable Marketing Data

You can use the information you gather to find out which visitors are most likely to convert into customers. This will help you to perfect your marketing strategy. Our platform allows you to find out which pay-per-click ad, third-party domain, or organic search keyword directed visitors to your website. You can use this aggregate information to isolate the most lucrative advertising channels.

Proactive and Convenient Messaging

When you are online, you can send messages to your customers, seamlessly integrating real-time data with your analytical programs. When you are active on your website, you can keep prospective customers active on your site informed of updates and announcements in a matter of seconds. This will help you generate leads and engage customers in a truly innovative and unique manner.

Automatically Create Smart Segments

Once a chat session has ended, you can still create smart segments of your visitor base. Segmentation allows your website to initiate messages when a customer takes a certain action. You will have the ability to send a marketing message to all customers in a specific segment at once. Simply put, with Crowdstream, you will have opportunities to interact with your customers unlike ever before.

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Customise as You Wish

You can customise the Crowdstream live chat window to fit your website or app. Our platform is very flexible to best suit your needs. You can easily position the chat window on the bottom or top of a website or an app. You can change the colours of the window so the chat screen fits in with the rest of the design of the webpage or the app. You can even change the shape of the chat button as you see fit.

Get Email Alerts

Crowdstream will instantly send you email alerts when a visitor messages while you are offline. You can then pick up the conversations straight from your inbox and even reply without a hassle. You will never be out of the loop. In addition, the platform will provide you with email summaries of metrics such as the number of unique visitors, page views, the length of the average chat session, visitors per page and the number of returning visitors. You can set up the program to send you these alerts either daily or weekly.

Offline Chat

You can connect with visitors in real time when you are online. Think of this app as a direct link between your website and a visitor. When you are away, you can still receive messages and email alerts that visitors leave behind. You can reply to the message without delay from your email account so that no customer is ever ignored. Chat windows pop up for visitors when they come online with offline messages.


Live Chat Can Present Unprecedented Opportunities for Your Business to Improve Sales. Here’s Why:

  • It is an untapped method to generate leads and drive up conversion rates.
  • Websites with live chat have higher retention rates than websites without.
  • It offers both online and offline interactions.
  • It’s more convenient for customers than using phone support.
  • Live chat offers instantaneous connections and solutions.
  • Live chat is a one-of-a-kind method to get contact information for building email lists.
  • You can directly market to visitors in real time.

There are Dozens of Live Chat Providers Out There. Why Choose Crowdstream?

Crowdstream is not just another live chat app. We have designed our software and business model to be something more. We are often asked what makes our software different from everything else available on the market. Our answer is easy:

  • Our software is simple and lightweight. It won’t slow down your website or app.
  • You can send contacts to other, unrelated apps that people prefer to use.
  • We offer straight pricing. There are no hidden costs associated as we don’t offer per user pricing.
  • You can invite your whole team to use our software without added costs.
  • Our live chat is smart. We have done away with annoying pre-chat forms. Instead of scaring people away, our software eases people into offering up their contact information.
Simple integration with your website. Get up and running within minutes.

Add the Crowdstream code to start collecting events from your website or app. Start talking to customers and collecting data in minutes.

Connect to all your favourite tools

Connect Crowdstream to 500+ other apps via Zapier. Automate your workflows to move info between your apps automatically. No coding required.

Plus, all of these features

Crowdstream is a customer platform for online business.

Customer Profiles

User-level data and interactions are brought together into a single view with products, purchases and events.

Reporting

Segment, search and analyse events. Where did a customer come from, what did they purchase and how often do they come back?

Activity

See every login, click, sale and page view per customer. Find out more about who your best customers are.

Segment

Slice up your customers by an event performed or not performed or include optional actions to discover where your sales may be missed.

Traffic Source

Events, customers, sales and products by Organic Search, Pay-per-click, Social, and referring domain.

Explore

Filter and search customers centrally by any and all properties available to you, even from outside sources.

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